IT outsourcing is the outsourcing of some or all of business technology to a third party, usually an IT service provider or a managed service provider (MSP).

The types of service packages available vary greatly, from temporary support when you need it when you need it, to monthly recurring service contracts that offer everything from soups to nuts when it comes to IT support.

With literally thousands of MSPs in the United States and a range of sizes and services, it is important to choose a provider that you believe can be a true partner to your organization.

There are two basic models of outsourced service desk that must be considered before considering pricing.

Fully outsource IT employees on-site. MSP provides troubleshooting, security monitoring, backup, updates, and more. MSP can store and manage servers in external data centers. MSPs should be considered strategic technology partners.

Jointly managed IT: Your organization has existing IT staff, but is seeking help. This includes downloading regular work, such as updates, backups, security surveillance, and even a help desk to free up internal resources. Or vice versa, basic personnel have personnel to perform on a daily basis, but require specialized personnel who are not in the company.

In general, small and medium organizations tend to choose a completely outsourced method. In addition to dramatically reducing costs, they are embedded in similar organizations every day, and benefit from access to technical experts in the best position to provide guidance.

Large-scale operations can move to a co-managed IT environment for several reasons. You can strengthen an overworked internal IT department to provide specific services that don't make sense to invest or to provide specialized services like managed cyber security and perhaps the time and talent of the virtual CIO.

What is the Average Cost of Outsourced IT?

There are many questions that people ask IT service providers, but the one that most relates to the price of managed IT services is the only one!

All companies have very different needs, so estimating this number can be a little difficult. In general, most organizations start with basic service packages like help desk, remote monitoring, updates, purchases and server administration.

You may have more complex needs, such as managed cyber security, cloud hosting requirements, and dozens of other technical requirements.

Depending on the service package selected for the organization, Ntiva's average customer price is $ 70-100 per user per month. An organization with an average of 40 people without an on-site server costs around $ 48,000 per year.

An urgent on-site visit or strategic planning session may incur an additional one-time fee, which can be a significant savings from overextending an IT team of two.

Going forward, the only additional cost for the company's future growth is $ 70 to $ 100 per user, and of course there are new projects that need to be implemented year after year.