Avast is the antivirus software that removes malware and protects all personal data and files. So, if Avast UI failed to load, you should contact customer care immediately to protect your PC from any risk. ‘AV Service is not responding’ is the error that appears during the UI failed loading. This failure may be the result of several causes-

1. Remote access services failure
2. Corrupted Avast installation
3. Interference of third party programs

Avast UI failed to load can be fixed with the below-mentioned solutions:

1. Remote desktop service needs to be enabled

• Open run dialogue box using Windows key + R.
• Type services.msc and press Enter.
• Search for Remote Desktop Service.
• Once you find Remote Desktop Service, right-click on it and click Properties.
• Click on start once service starts running, and type Automatic in the startup.
• Click OK, then restart your system and rerun Avast.

2. Reinstallation of Avast

To resolve Avast UI failed to load, uninstall the Avast antivirus software. Reinstall Avast and run your computer in normal mode. This might resolve the issue, and your Avast software may start working fine.

3. Check for third-party programs already installed.

Any third-party programs installed on your PC may be the cause for Avast UI failed to load issue. Check all third-party interferences and uninstall any that is causing a hindrance.

If your issue persists, you can claim for the Avast refund request. Avast provides a 30-day refund guarantee from the date of charge for almost all its products. If you follow under the below-mentioned conditions, then you can raise an Avast refund request-

• Your subscription falls under 30 days of the date of the charge.
• Before raising the Avast refund request, make sure you meet all requirements of the End User License Agreement of the 30 days subscription.
• Refund criteria stated in the Avast Cancellation and Refund Policy should be met for Avast refund request.
• You can also check your eligibility for a refund – “Am I eligible for a refund” on the Avast official website.
• After checking the eligibility, get in touch with Avast customer support to claim Avast refund request.
• Attach a screenshot of the email of the most recent order of Avast for which you are claiming a refund.

Go through the Cancellation and Refund Policy of Avast very thoroughly. This section of the Avast refund request gives you a detailed through of the refund policy and whether you can apply for a refund or not. If you have purchased the product from the Avast online store, then you need to follow different instructions to raise the Avast refund request. All this is mentioned deeply in the Cancellation and Refund Policy of Avast. Read through it and then raise a request for a refund. Hopefully, this solves your issue of a refund request too, and how to claim your money back if Avast UI failed to load.

Read More: cancel Avast subscription