Generally, in the market the company that has a good reputation is preferred by the customers. Hence, reputation building is as essential as eating food to be alive. So one must pay attention to the customer service too which automatically makes your good reputation among the customers. Actually this reputation word is in fact created by the companies only. The struggle that exists today pits profits against the necessity for total customer satisfaction. The truth? Not everyone lives by the credo that the customer is always right. Not everyone is as concerned with customer satisfaction as others are. But it's those who don't relent and cave into the pursuit of profits above all else who ultimately win in this ruthless business climate. On every advertisement promotional content it is used over and again.
Our research shows that 90% of online shoppers have chosen not to purchase from a company because of its bad reputation.
SEO company also works for generating Customers pay attention to brand reputation, and most decide to take (or not take) action based on what they hear about a company.
Years ago, people were loyal to the companies due to their
- customer service
- after service,
- Relations with staff
- Cost effectiveness
But now, customers are changing their company frequently just by watching ads, promotional contents and companies too are making strategies to grab the customer.
